Our Homes
Wintringham, St Neots
Wintringham, St Neots
A modern collection of 293 one and two bedroom apartments and two, three and four bedroom homes
Granary & Chapel, Hertford
Granary & Chapel, Hertford
An architecturally striking collection of one and two bedroom apartments along with three and four bedroom homes.
Manor & Braganza, Kennington
Manor & Braganza, Kennington
A mix of 89 one, two and three bedroom apartments along with two and three bedroom family townhouses across two neighbouring sites
Hatfield East, Hatfield
Hatfield East, Hatfield
A modern collection of eighty seven 1 & 2 bedroom apartments and 2, 3 & 4 bedroom homes, conveniently located just a short stroll from Hatfield train station.
What We Do
Construction
Refurbishment
Refurbishment
Specialists in all types of refurbishment works to social housing properties on behalf of public sector clients, from fire safety works to retrofit decarbonisation, and decent homes.
Housebuilding
Housebuilding
A established regional housebuilder, creating bespoke homes of exceptional design and quality in London and the Northern Home Counties.
Sustainability & Social Value
I had a wonderful experience; the team was friendly and supportive, and the house is lovely. Everything is beautiful. The rooms are spacious, and I am very satisfied. I have already recommended it to other people
Helping you get settled
dedicated customer care
Moving into a new home is an exciting moment – we’re here to make sure it’s also straight-forward, and enjoyable.
From the moment you unlock the front door, you’ll not only receive a home user’s guide and welcome pack with all the details and certification you need, but you’ll also have the support of a dedicated customer journey advisor for the next eight weeks.
Whether it’s advice on how the appliances work, or a cup of tea and a chat about the local area, we’re there every step of the way to offer a friendly ear and a helping hand.
It’s this level of care, and our personal touch, that have secured us a gold award with ‘In House’ research. This means that, when asked, over 90% of our customers would recommend us.
Home Demonstration
Before completion, our customer journey advisors will walk you through the workings of your new home
Durkan Homes Customer Portal
Durkan homeowners can access a dedicated portal to view all their documents and contact customer care in one place.
Our Promise
to you
Durkan Homes is a signatory to the New Homes Quality Board. We care about what we do and are committed to the highest levels of quality and service.
We hope that everything’s perfect for you. But if there are any minor issues that need addressing, our customer care operatives are on site to help you.
For any more complex issues, we will always work to resolve these positively and efficiently. We will do this within a maximum 30 day period. To find out more, please see our Complaints Procedure.
We want to remove the hassle for you – so, for your peace of mind, all our homes benefit from a ten year warranty.
Contact New Homes Customer Care
Contact Durkan Homes customer care team by calling 0208 619 9900 or email myhome@durkan.co.uk
