As a Chartered Building Company we deliver projects solely to Housing Associations and Local Authorities.
We pride ourselves in being a trusted and financially independent company, with an enviable reputation of delivering an exceptional level of expertise to every refurbishment, retrofit and fire safety project we undertake, which has enabled us to become the successful contractor we are today. Our clients and their residents are always put first using our 4 core values to be Collaborative, Aspirational, Purposeful and Approachable.
Through co-operative relationships, we’re committed to minimising environmental impacts by providing carbon reduction solutions, accomplished through managing resources efficiently, driving change by implementing sustainable modern methods of building, and sourcing innovative products and materials to achieve zero carbon objectives. We also understand the importance of the Golden Thread of information, whilst working on all projects to keep building occupiers safe, and to support your future asset management.
Some Completed Projects
Lisgar Terrace, Kensington
The Hides, Harlow
Delivering an excellent resident experience is at the heart of our customer care culture. As the most visible members of the team, our dedicated, site-based RLOs provide an essential link for the residents and stakeholders on each project.
Our comprehensive resident profiling cross-references the clients’ database, identifying any communication preferences, vulnerabilities etc
A detailed Customer Engagement Plan and Strategy is developed and agreed, ensuring that effective communication is achieved throughout, and into the post works, aftercare stage
As a core KPI measure on all our contracts, customer care is a priority, and we consistently exceed 98% satisfaction
Our RLOs have a highly collaborative, non-adversarial approach, empowering the residents and ensuring that any disruption to the customers journey is minimised