At Durkan Ltd, we respect your personal data. This Privacy Notice explains how we will use your personal data when you use our website. What personal data do we collect about you; how do we use that personal data and what is our legal basis?
1. Contact Us/ Development pages
If you chose to contact us using our forms or via email, we will process your name, email, phone and message contents. Our legal basis for this processing is your consent.
2. Property pages
When you make an enquiry about one of our properties, we will need your name, email, phone and your message. You can enter your budget, a moving date and a specific plot, if you choose to do so. We process all of this data with your consent.
If you have made an enquiry about one of our properties or developments, we will send you information about other properties as we are permitted to do so under the legal basis of legitimate interest. You can unsubscribe from these communications at any time. We can send you marketing information and newsletters when you consent for us to do so. You have the right to unsubscribe to marketing at any time. If you do choose to unsubscribe, we will keep your name and email address on a suppression list so that we don’t email you again by accident.
4. Website and Cookies
When you visit our website, we use Google Analytics to collect standard internet log information (such as your IP/Mac address) and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is processed in a way that does not directly identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We use this data to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The legal bases that we use to process your personal data are either (1) your consent for the optional cookies that we use or (2) legitimate interest for your IP/Mac address eg. in order to maintain the integrity of our IT systems and the continuity of our business.
5. Employment Candidates
How long do we hold your information for?
We will hold your personal data that we collected to answer your enquiry for one year in case you have any additional enquires and to comply with our business needs. We keep our Google Analytics Reports for 38 months after the last action and then they are destroyed. We will keep you on a suppression list for 7 years and then will remove your personal data. This is to ensure that we don’t send you communications that you don’t wish to receive.
Do we use any automated decision making?
We do not use any automated decision making.
Who do we share your personal data with?
We will not share your information with any third parties for the purposes of direct marketing. We use data processors who are third parties who provide elements of services for us and we have contracts with them. We share your personal data with the following recipients:
our software providers
cloud service providers
Development specific Estate Agents selling on behalf of Durkan
Do we transfer your personal data outside of the EU or EEA?
We do not transfer your personal data outside of the EU.
You have rights in respect of our processing your data which are:
to access your personal data and information about our processing of it
to request a copy of your personal data
to rectify incorrect personal data that we are processing
to request that we erase your personal data if:
we no longer need it
if we are processing data by consent and you withdraw that consent
if we no longer have a legitimate ground to process your personal data
we are processing your data unlawfully
to object to our processing if it is by legitimate interest
to restrict to our processing if it was by legitimate interest to request that your personal data be transferred from us to another company if we were processing your data under a contract or
with your consent and the processing is carried out by automated means
If you want to exercise any of these rights or have any questions or concerns please contact us at firstname.lastname@example.org. Most matters can be resolved informally in the first instance. You also have the right to lodge a complaint about our processing to the UK’s Information Commissioners Office.